Our Services

Flight Delay Services (FDS) is the industry leading ‘one stop shop’ solution for managing airline delay, diversion and passenger welfare.

Whether you’re a contracted customer, enjoying special rates and volume discount, or an ad-hoc user, you’re assured that you’re working with industry leaders to care for your passengers and support your recovery plans.

Our UK call-centre operates 365/24/7 and all our operators are experts in sourcing passenger welfare solutions during flight disruption. One call to one number gives access to experts who work in partnership with you to deliver the best available solutions for passengers.

Presently, we offer delay and diversion solutions at any airport in the UK and the Republic of Ireland.

Our services include:

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